Refund And Returns Policy


                                                           30-Day Return Policy for Custom Cutting Boards


At Creative Board Crafters, we take pride in creating high-quality custom cutting boards tailored to your unique needs. Our goal is to ensure your satisfaction with every purchase. If, for any reason, you are not completely satisfied with your custom cutting board, we offer a straightforward 30-Day Return Policy to address your concerns.


Policy Details:


  1. Eligibility:
    • Custom cutting boards are eligible for return within 30 days from the date of delivery.
    • To be eligible for a return, the cutting board must be unused, in its original condition, and free from any damage.
    • We cannot accept returns for cutting boards with personalized engravings unless they are damaged or defective.
  2. Return Process:
    • If you wish to initiate a return, please contact our customer support team within 30 days of receiving the custom cutting board.
    • Our team will guide you through the return process and provide you with a return shipping address.
    • Pack the cutting board securely in its original packaging to prevent damage during transit.
  3. Return Shipping:
    • The customer is responsible for the return shipping costs unless the return is due to a defect or error on our part.
  4. Inspection and Refund:
    • Once we receive the returned cutting board, we will inspect it to ensure it meets the return policy criteria.
    • If the cutting board is in acceptable condition, we will process your refund to the original payment method within 5 business days.
  5. Replacement or Exchange:
    • If you received a damaged or defective cutting board, we will gladly replace it with a new one at no extra cost.
    • Exchanges for non-defective custom cutting boards may NOT be possible, subject to review and availability.
  6. Cancellation Policy:
    • Orders for custom cutting boards can be canceled within 24 hours of purchase without any penalty.
    • After 24 hours, cancellations may not be possible if the cutting board is already in production. In such cases, our standard return policy applies.
  7. Contact Us:

    If you have any questions or concerns regarding our return policy or need assistance with a return, please reach out to our customer support team at undary@creativeboardcrafters.com . We are here to help!


This return policy is effective from 7/25/2023 and applies to all purchases made on or after this date. We reserve the right to modify or update this policy as needed, and any changes will be communicated on our website.


Thank you for choosing Creative Board Crafters for your custom cutting board needs. We greatly value your satisfaction and look forward to providing you with exceptional products and service.


Sincerely, 


Undary Harris


Creator,Owner


Creative Board Crafters

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